The Windows 10 "Edge" browser is currently not supported

You're attempting to use the unsupported Windows 10 "Edge" browser to log in to dbRAS.

To continue using dbRAS on Windows 10, choose Start > All Apps > Windows Accessories > Internet Explorer and come back to this page.

For more information, visit the dbRASweb Compatibility Guide.

dbRASweb is not accessible from mobile devices.

To access dbRASweb, try again from a Mac or Windows PC.

To work from your mobile device, visit > Remote Working & Mobile from a DB office.


Service Advisory

Windows 11 not supported for dbRAS:

Microsoft has released Windows 11 on October 5th, 2021. You may begin to see Windows 11 in your PC’s Windows Update. At this time, Windows 11 is not supported for dbRAS. PCs running Windows 11 will not be able to connect to dbRAS Gateways, please do not update your device to Windows 11.

Host Checker related error messages:

If you experience any issues installing or using the Host Checker scanning utility, please follow the troubleshooting steps here Antivirus_Troubleshooting.pdf

If you are still unable to login, please follow the Deep Clean Instructions: Deep_Clean_Instructions.pdf

Host Checker related error messages for db Corporate Windows Laptop:

Follow the instructions for Windows Defender Windows Defender-English

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